what we do
INSTITUTIONAL & COMMUNITY COMMUNICATION Website design for NGOs, institutions, initiatives, and programs Website redesign and restructuring (menus, pages, content flow) Content writing and storytelling for the web Investigative storytelling and source verification
Building Clear, Trusted Communication Systems in a Digital World
In today’s digital environment, communication is often the first point of contact between an organization and the public. When it is unclear, outdated, or poorly managed, trust is lost before a conversation even begins.
At OtownGist Creative Hub, we support institutions and community-based organizations to communicate clearly, responsibly, and consistently — using digital systems that strengthen credibility, participation, and long-term impact.
Why us?
What We Do
We treat communication as infrastructure, not decoration. Our work focuses on clarity, structure, and sustainability.
Digital Presence, Web Design & Website Management
A website is often an organization’s first pitch. We help organizations build and maintain websites that are clear, credible, and easy to manage.
This includes:
Website design for NGOs, institutions, initiatives, and programs
Website redesign and restructuring (menus, pages, content flow)
Content writing and storytelling for the web
Ongoing website management, updates, and basic maintenance support
Our focus is not flashy design, but clarity, usability, and trust.
The Challenge We Address
Many organizations are doing meaningful work but face communication challenges such as:
outdated or confusing websites
inconsistent messaging across platforms
limited capacity to manage digital tools and content
weak visibility of programs, services, and impact
difficulty presenting credibility to partners and funders
These gaps reduce engagement, weaken trust, and limit growth — especially in a world where digital presence often determines legitimacy.
PEOPLE ORIENTED
Strategic Communication & Messaging
We help organizations articulate who they are, what they do, and why it matters — in language that people understand.
This includes:
Communication audits and message refinement
Narrative and positioning support
Content structuring for websites, reports, and campaigns
Audience-focused messaging for partners, communities, and funders
OUR RESPONSE
Program, Event & Campaign Communication
We support organizations running programs, trainings, and public events to communicate them clearly before, during, and after delivery.
This includes:
Program and event communication planning
Digital promotion and information pages
Media and content support for campaigns
Post-event documentation and reporting
Why us?
How We Deliver
Our approach is practical and collaborative.
We deliver support through:
communication audits and strategy sessions
hands-on setup of websites and digital platforms
guided content development
training teams to manage systems independently
Support can be delivered:
at the OtownGist Creative Hub
within partner organizations
as part of programs, events, or longer engagements
Who This Serves
Our institutional and community communication work serves:
NGOs and development organizations
foundations and initiatives
schools and educational institutions
faith-based and civic organizations
community groups and associations
public and social-impact institutions
We work with both emerging organizations and established institutions seeking stronger communication systems.
for the people
Why It Matters
Clear, responsible communication:
builds public trust
improves community engagement
strengthens partnerships and funding readiness
ensures organizations are understood for the work they do
When communication systems are strong, impact travels further and lasts longer.
Connection to Our Broader Work
These are not isolated problems. They affect:
Institutional & Community Communication connects closely with:
This ensures communication work is informed, ethical, and context-aware.
READY TO ACT?
+234 814 749 9358
Whether you are an individual seeking skills, an organization seeking impact, or a partner ready to collaborate, there is a role for you in bridging this gap.